Privacy Policy
Effective Date: 28 May 2025
Bloom ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://bloomhq.ai ("Website") and use any of our services, software, browser extensions, or products, including our AI-powered job search and application automation tools (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
1. Information We Collect
We collect various types of information from and about users of our Services, including:
a. Information You Provide to Us Directly
- Account Registration: When you sign up, we collect your name, email address, and password.
- Job Search Preferences: You may provide your resume/CV, cover letter, employment history, job title preferences, location preferences, job board credentials, and other employment-related data.
- Communication Data: If you contact us, we collect any messages or information you provide.
- Billing Information: For paid plans, we may collect payment details through our secure third-party payment processors.
b. Information Collected Automatically
- Usage Details: Includes browser type, IP address, device identifiers, time spent, and behavior on the Website.
- Cookies and Similar Technologies: We use cookies and tracking pixels to improve user experience, analyze traffic, and support marketing initiatives.
- Application Activity: If you authorize us to apply for jobs on your behalf, we log and store data about application attempts and outcomes.
c. Information from Third Parties
- Job Boards and Platforms: If you connect Bloom to job boards (e.g., Indeed, LinkedIn), we may collect information from those accounts in accordance with their policies and your permissions.
- Analytics Providers: Data from tools such as Google Analytics to understand usage trends.
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage your Bloom account
- To automate your job search and application process
- To personalize and improve your experience
- To contact you with updates, tips, and promotional offers
- To process payments and manage subscriptions
- To provide customer support
- To comply with legal obligations and enforce our rights
- To conduct research and usage analysis to improve our services
3. Disclosure of Your Information
We do not sell your personal data. We may disclose your information as follows:
a. With Your Consent
We may share your resume and job application materials with employers or job boards only when you authorize us to apply on your behalf.
b. With Service Providers
We may share data with trusted vendors who perform services for us, such as:
- Cloud hosting (e.g., AWS, Google Cloud)
- Analytics (e.g., Google Analytics)
- Email and messaging (e.g., Mailchimp, Intercom)
- Payment processing (e.g., Stripe)
These vendors are bound by confidentiality obligations and do not use your data for their own purposes.
c. For Legal and Security Reasons
We may disclose personal data if required by law or in good faith belief that it is necessary to:
- Respond to subpoenas or government requests
- Enforce our Terms of Service
- Protect the safety and rights of Bloom users or others
- Professional advisors who advise and assist Us in enforcing Our contracts and policies, handling Our claims, effective management of Our company and in relation to any disputes We may become involved in
4. Your Privacy Rights
Depending on where you live, you may have the following rights under privacy laws such as GDPR (EU), CCPA (California), or other applicable laws:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct or update your data.
- Deletion: You can request the deletion of your personal information.
- Objection: You can object to certain data uses (e.g., marketing).
- Portability: You can request a copy of your data in a machine-readable format.
- Withdrawal: You can withdraw your consent to process your personal information.
To exercise any of these rights, please contact us at support@bloomhq.ai.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide Services. If you close your account, we may retain limited information to comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement a variety of technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no security system is 100% foolproof.
If you believe your data has been compromised, please contact us immediately at support@bloomhq.ai
7. International Data Transfers
If you are located outside the United States and choose to use our Services, your data may be transferred to and processed in the U.S. or other countries. These countries may not have the same data protection laws, but we will take steps to ensure adequate safeguards are in place.
8. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect or store information from anyone under the age of 16. If you believe we may have collected data from a child, please contact us.
9. Third-Party Services and Links
Our Website may contain links to third-party websites or integrations (e.g., job boards). This Privacy Policy does not apply to those services, and we are not responsible for their privacy practices.
10. Cookie Policy
Cookies are text files that are placed on your computer to collect standard internet log information and visitor behaviour information by Us. We set cookies to collect information that is used either in aggregate form to help Us understand how Our Website is being used or how effective Our marketing campaigns are, to help customize the website for you or to make advertising messages more relevant to you.
Necessary Cookies: We set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, you may disable these by changing your browser settings, but this may affect how the website functions.
Statistics, Preference, and Marketing Cookies: We set these cookies to help Us improve Our website by collecting and reporting information on how you use the website. The cookies collect information in a way that does not directly identify anyone.
When You visit the Website, a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.
11. Updates to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page and notify you through email or a notice on our Website if required by law.
Continued use of the Services after such changes indicates your acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
Bloom Privacy Team
📧 support@bloomhq.ai
🌐 https://bloomhq.ai
